Zura Terms and Conditions
Last Updated: 2025-06-26
Welcome to Zura, a mobile application provided by Fondant, Inc., a Delaware corporation (“Fondant,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Zura mobile application, the www.zura.gg website (collectively, the “Service”), and any content, functionality, or services offered through the Service. PLEASE READ THESE TERMS CAREFULLY. BY CLICKING “I ACCEPT,” INSTALLING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.
If you do not agree to these Terms, do not use the Service.
By accessing or using the Service you represent that (a) you have read and agree to these Terms; (b) you are at least 18 years old, or you are 13–17 years old and your parent or legal guardian has reviewed and agreed to these Terms on your behalf; and (c) you have the authority to enter into these Terms personally or on behalf of the entity you represent. If you are a parent or guardian permitting a minor to use the Service, you accept full responsibility for the minor’s use and compliance.
We may update these Terms from time to time. If we make material changes, we will provide notice via the app, email, or other reasonable means at least 30 days before the new Terms take effect. Continued use after the effective date constitutes acceptance.
You must be at least 18 years old to create an account and use the Service independently. Minors aged 13–17 may use the Service only with parental or guardian consent and supervision. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
To access most features you must create an account using a valid email address and secure password (or sign-in through an approved single-sign-on provider). You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for all activity that occurs under your credentials. Notify us immediately of any unauthorized use or security breach.
You may use the Service only for lawful, personal, and noncommercial purposes and in accordance with these Terms. Without limiting the foregoing, you agree not to:
You additionally agree not to:
Zura and any characters, chat responses, or other outputs are provided strictly for informational and/or recreational use. They are not a substitute for professional advice, diagnosis, or treatment. Do not rely on the Service for emergency or therapeutic needs. If you believe you may have a medical or mental-health emergency, call 911 (U.S.) or your local emergency number immediately. In the U.S. you may also call 988 for the Suicide and Crisis Lifeline.
The Service may allow you to upload, submit, store, or transmit text, images, audio, video, or other content (“User Content”). Except for the licenses you grant below, you retain all rights in your User Content.
You own all rights, title, and interest (if any) that you may have in legitimate Outputs, subject to applicable law and the rights of third parties. By submitting Inputs you grant Fondant a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, distribute, modify, create derivative works from, and otherwise process the Inputs (and associated Outputs) for the purposes of operating, providing, improving, and developing the Service and our underlying machine-learning models.
We will not publicly display your private User Content without your permission, except (a) as required by law; (b) to enforce these Terms; (c) in de-identified or aggregated form; or (d) as described in our Privacy Policy.
You are solely responsible for ensuring that you have all necessary rights to provide Inputs and that your Inputs/Outputs do not violate any law or these Terms. We reserve the right (but have no obligation) to review, remove, or disable access to any content at our sole discretion.
All right, title, and interest in the Service, including the Zura software, visual interfaces, graphics, trademarks, and content provided by Fondant (excluding User Content), are owned by Fondant or its licensors and are protected by intellectual-property laws. Fondant grants you a limited, non-exclusive, non-transferable, revocable license to download and use one copy of the Zura iOS application on an Apple-branded device you own or control, solely for personal, noncommercial purposes and in accordance with these Terms.
Zura currently offers both free features and optional paid subscription tiers. Prices, features, and availability are described within the App Store listing and may change from time to time.
If you purchase a subscription (“Subscription Service”) via Apple’s in-app purchase system, your Apple ID will be charged at confirmation of purchase and on each renewal date unless you cancel at least 24 hours before the end of the current period. Subscription periods, renewal terms, and fees are disclosed in the app and the App Store. Manage or cancel your subscription in iOS Settings ▶ Apple ID ▶ Subscriptions.
Except as required by law or expressly stated otherwise, all purchases are final and non-refundable. Apple’s media-services terms may provide additional rights.
Fondant reserves the right to suspend or terminate access to paid features for any accounts with unpaid or disputed charges.
Your privacy is important to us. Our collection, use, storage, and disclosure of personal information are described in the Zura Privacy Policy, which is incorporated by reference. Key points:
BY PROVIDING YOUR MOBILE NUMBER, YOU CONSENT TO RECEIVE SMS OR MMS MESSAGES FROM OR ON BEHALF OF FONDANT AT THAT NUMBER, INCLUDING MARKETING AND OPERATIONAL MESSAGES. MESSAGE AND DATA RATES MAY APPLY. TEXT STOP TO ANY MARKETING MESSAGE TO OPT OUT OF MARKETING TEXTS, OR STOPALL TO CEASE ALL TEXTS (WHICH MAY IMPACT SERVICE FUNCTIONALITY).
The app may send you push notifications. You can disable notifications in your device settings, though some functionality may be limited.
We may send emails about your account, security updates, and marketing. You can unsubscribe from marketing emails via the link provided in each email.
THE SERVICE AND ALL CONTENT (INCLUDING OUTPUTS) ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, FONDANT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED OUTPUTS MAY BE INACCURATE, INCOMPLETE, OR UNSAFE; YOU USE THEM AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FONDANT, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR FOR ANY LOSS OF PROFITS OR DATA ARISING OUT OF OR RELATED TO THE SERVICE. THE TOTAL LIABILITY OF FONDANT FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE AMOUNT YOU PAID US (IF ANY) FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
You agree to indemnify and hold harmless Fondant and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from (a) your use or misuse of the Service; (b) your violation of these Terms; or (c) your infringement or violation of any third-party right.
You may stop using the Service at any time. We may suspend or terminate your access at our discretion, including for violation of these Terms or legal requirements. Upon termination, Sections 4, 5, 7, 9–13, 17, and 18 survive.
Except for claims that may be brought in small-claims court or for injunctive relief, you and Fondant agree to resolve any dispute arising under these Terms through binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. BY USING THE SERVICE, YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS. You may opt out of arbitration by sending written notice to support@fondant.design within 30 days of first acceptance of these Terms. Full procedures, fee responsibilities, and opt-out instructions are provided in Appendix A to these Terms.
These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-laws principles. Subject to the arbitration agreement above, any permitted court action will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.
Fondant respects intellectual-property rights and responds to notices of alleged infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). See Appendix B for the full DMCA notice procedure and Designated Agent contact information.
We may modify these Terms at any time. Material changes will be announced at least 30 days in advance. Your continued use after the effective date constitutes acceptance. If you disagree with the changes, discontinue use before they take effect.
These Terms are between you and Fondant only, not Apple Inc. Apple bears no responsibility for the Service or its content. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and, if applicable, Apple will refund the purchase price of the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Fondant, Inc.
16192 Coastal Highway
Lewes, Delaware
United States
19958
Email: support@fondant.design
(Full AAA Consumer Arbitration Rules control.)
To file a notice of claimed copyright infringement, please send the following to our DMCA Agent at support@fondant.design:
Counter-notifications must comply with 17 U.S.C. § 512(g)(3).
© 2025 Fondant, Inc. All rights reserved.